Find Out What Your Customers Really Think

Collect robust customer feedback to help shape your business & create customer advocates

  • PKF Cooper Parry Logo
  • Armstrong Watson Logo
  • Hill Dickinson Logo
  • PKF Littlejohn Logo
  • Teleware Logo

Your end to end Customer Feedback Partner

We help you to survey your customers using our own customisable online survey system

Questionnaire and Communication

We help you to ask the right questions in the right way, and communicate with your clients to maximise response rates

Simple online survey

Our online survey system is easy to use and delivers live data back to you on responses and results

Targeted action plan

Our experienced team can then help you to identify what your customers are telling you and what to do next

One off, regular or 'in the moment' surveys

Easy to access, simple to complete via email link

Fully customisable questionnaire, scoring & comments

All set up managed by us

Bespoke, top line & in depth reporting and insight

Assistance to interpret the messages and make decisions

Why PDW Group?

Feedback from your customers is vital to improving the performance of your business. PDW help to make this process simple for your customers to complete and hugely beneficial to your business

Happier customers spend more money with you and are more likely to refer your business, so gathering feedback is essential for business growth

PDW have 3 customer feedback systems to choose from, allowing you to survey customers once a year, regularly or ‘in the moment’


More Detail

From large retail feedback surveys, to one off professional service feedback initiatives, PDW’s customer feedback service covers everything from the customer communications, questionnaire design and system set up to the management of the feedback responses, production of the PDF reports document and supporting the action plan following feedback.

Contact us today to find out how we can improve the performance of your business through customer feedback.

Contact us to get started, or ask questions

Signup to our newsletter

Nottingham Head Office

Units 9a & 9b
Colwick Quays Business Park
United Kingdom
0115 9404966
Keep up to date

Copyright © 2017 PDW Group (UK) Ltd. All rights reserved. HTML Sitemap | RSS Feed | googlexml
Website design by Threerooms Ltd | Build by PDW Group