PDW Group (UK) Ltd Terms and Conditions of Business
These terms set out the conditions which the Client, being the name shown on the first page of this document, and PDW Group (UK) Ltd, referred to hereafter as PDW, agree to be bound in relation to this contract.
1. Contracts and charges:
Client’s instructions, whether verbal or written, are always acknowledged by PDW in writing. The acknowledgement and terms and conditions of business then form the basis on which the contract is to be delivered. It is the purchaser’s responsibility to check such confirmation to ensure that dates, costs and other details are correct.
2. Payment terms:
Unless otherwise stated, and except where clause 3 applies, charges are calculated on 30 days payment from date of invoice without the need to progress payment, this reduces costs that are reflected in the fees charged. Where payment takes longer, PDW asks the client to advise so that the additional costs can be reflected in charges.
3. Initial payments:
In view of the immediate commitment made following the reservation of time for consultancy, training programmes or system design and build, a booking payment equivalent to 50% of the fees may be payable upon order conformation.
4. Rescheduling, cancellations, postponements and changes to delegate numbers:
When specific dates for work are booked for a client, they are exclusively reserved and are treated as firm and fixed. However, PDW acknowledges that there are times when rescheduling, cancellation or postponement by the client is unavoidable. In these circumstances, the client is liable for the cost of time and expenditure accrued to date.
When dates are rearranged with more than eight weeks’ notice then no additional fee is due. If less than eight weeks is given, a charge equal to 50% of the fees relating to the booked dates is made.
For multi facilitator workshops, where delegate numbers are reduced at the request of the client versus the original planned number of delegates and PDW is requested to reduce the number of facilitators accordingly, a charge equal to 100% of the fee for each consultant removed from the workshop is payable if these changes are made within one calendar month from the scheduled workshop date(s). Any changes in this regard made with more notice than one calendar month will attract no charge.
5. Copyright/Intellectual Property:
All written or published material provided by PDW, whether or not originated or customised for the purpose of a specific project, remains PDW’s copyright until otherwise assigned. Clients are required not to copy or use PDW’s material in any way without prior written agreement.
6. Professional liability:
Consultancy, training, tools and on line systems are provided in good faith and are developed and dispensed with the intention of achieving the objectives of the client. PDW cannot be held liable for any loss, damage or any actions or activities (or lack of action), or the consequences of such actions (or lack of action) or activities, resulting from any of the services provided.
7. Value Added Tax (VAT)
VAT will be added to all taxable supplies at the current rate where applicable.
8. Costs and expenses recharged
Unless otherwise stated, PDW’s routine office disbursements covering telephone, fax, postage and email are included in the fee charges. Packing and carriage of workbooks, props and materials, plus staff accommodation, subsistence allowance and travel expenses are recharged as incurred in line with the PDW expenses policy (attached when applicable).
By accepting this contract the Client agrees, during the term of this contract and for a period of one (1) year thereafter, not to solicit for employment nor employ, either directly or indirectly, whether as an independent contractor, consultant, employee or otherwise, any individual who is or was, during the term, an associate, contractor or employee of PDW.
We treat your privacy seriously and are properly registered under the Data Protection Act 1998. We will only hold information for the minimum period necessary and will not disclose information about you to third parties without your permission.
11. Our Liability to You
We are not responsible in the event that we cannot provide the contracted services to you due to an event beyond our reasonable control, which includes (but is not limited to) fire, flood, storm, strikes or other industrial action, failure of telecommunications services, war, riot, the actions of any government or public body or the unexpected sickness or accident of the training consultant(s). When services are prevented or delayed by such an event, we will take all reasonable steps to reinstate their provision as soon as is reasonably practicable. We shall not, however, be responsible to you for any costs you have incurred, or any indirect or consequential loss that you may suffer including (but not limited to) loss of profit, loss of earnings, loss of anticipated savings, loss of revenue or loss of goodwill that you may suffer.
Should contingency plans be required then PDW will make suitable prior arrangements by separate contract or amendment to this.
PDW Group (UK) Ltd, Units 9a/9b, Colwick Quays Business Park, Colwick, Nottingham, NG4 2JY. Company No: 5294805. VAT No: 852243146.
Tel: 0115940 4966. Email: firstname.lastname@example.org