As our overall philosophy states businesses that want to deliver market leading profitability should not first look to their customers, but to their people.
Why Invest in An Employee Engagement Survey?
Employee engagement has been proven to be absolutely critical to long term financial and business success. This is partly because of the direct impact higher engagement has on people productivity (reducing the cost of sales for the business) and partly because of the impact on the overall customer experience to drive higher customer advocacy.
There are few businesses therefore that do not want to improve the engagement of their employees, but so many fail to do so.
At PDW Group, we deliver a well-designed, communicated and facilitated employee engagement survey that can provide this measurement and an initial line in the sand. It can provide high quality information and insights into where your organisation is now against all sorts of aspects of performance that are critical to its effective functioning, and stop the making of important business and people decisions being made on assumption, conjecture and hearsay.
What can you expect from a PDW Group Employee Engagement survey initiative?
The right questionnaire
Our experience and insight will ensure you are asking the right questions in your engagement survey.
The right measurement scale
We always recommend the net promoter score, but we are happy to use whatever scale of measurement you wish.
Internal company briefing
All providers attend a short briefing session to cover the what, why, how and when aspects of the survey and to reassure them as concerns anonymity. This maximises response rates and the quality of the feedback.
In depth reporting
Graphical, PDF and on line reports display the key summary and detail results from the survey. Additional reports can be cut whichever way you want to see the data and the comments.
Executive summary and presentation
Most organisations opt to have a full analysis of the feedback including key messages, with a formal presentation to the board that includes recommendations for action.
Our simple and effective on line platform
Our dedicated on line platform is designed to securely capture feedback from all providers. Our platform is different to many others and has many features which make the information provided more accurate and easy to complete.
Bespoke portal option
For larger surveys, where clients want to do full or pulse surveys regularly, we can bespoke an on line portal to provide real time reports via personal log in.
An addendum to many employee engagement surveys, offering groups of people an opportunity to participate in facilitated sessions to add more meat to the bones and work up solutions to feedback that’s been given as part of the survey.
Often the missing ingredient, preparation and facilitation of regular updates on decisions made and progress against implementation as a direct result of the survey.
Our database of anonymized surveys and data allows us to contextualise your organisation’s engagement levels with others.
Many of our clients conduct an employee engagement survey on an annual basis, and have culturally moved their business to a place where this is an integral part of their organisational and performance management cycle. Year on year progress reports and benchmarking also allows them to see where there investments have paid back, and where needs further attention.