PDW Group Methodology

PDW methodology session

Define

So ‘what does great look like’?

Solutions here can come in many forms.  A full business plan, a people strategy, company values, a competency framework, job specifications, objectives & KPIs are all part of the picture.  In short, the more guidance and context people are given, the clearer people are about what is expected of them, and the more likely they are to achieve it.


PDW Group Methodology session

Assess

So ‘where are we now?”

Assess and measure for individuals via a people assessment centre or 360 feedback initiative.

For the department or organisation, conducting a robust employee engagement survey or customer survey can be a critical factor in understanding how the organisation is viewed by its people and its customers.

Add greater organisational discipline via a KPI scorecard is another area where we help many of our clients.


PDW Group methodology session

Develop

So ‘how will we get there?’

Here we work with each client to prioritise the areas for improvement, and agree the what, the when and the how.  Examples are…

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Testimonial

Here’s what Teleware had to say about PDW

“You understand us as a company and where we want to go. By having a close relationship with us and you are very easy to work with. “

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Sue Jackson, HR Manager